Dwellworks Mobile-First Portal Design

The Dwellworks portal (myDwellworks), originally an internal administrative tool, was later opened to transferees but lacked a cohesive user experience. Because it was developer-led and desktop-centric, I spearheaded a mobile-first redesign to elevate our professional image. By implementing a clear visual hierarchy, we removed the guesswork for users, ensuring they can instantly understand their service status without having to “read, guess, or think.